Privacy Policy

1. Information We Collect

We may collect the following types of information:

A. Information You Provide to Us

• Name, email address, phone number, and other contact details

• Information you provide when booking a consultation

• Health-related questions or notes you voluntarily share during scheduling or intake

B. Information We Collect Automatically

• IP address, browser type, device identifiers

• Pages visited, time spent, and navigation behavior on our site

• Cookies and tracking data (see Section 6)

2. How We Use Your Information

We may use your information to:

• Schedule and manage consultations

• Send educational content, updates, and promotional messages

• Send SMS/text reminders, follow-ups, or marketing communications (with your consent)

• Improve our website and user experience

• Respond to inquiries or customer service requests

• Comply with legal or regulatory obligations

3. SMS & Email Communications

By providing your phone number or email address, you may receive communications from Regen Therapy, including:

• Appointment reminders

• Follow-up messages related to your consultation or care

• Educational updates and resources

• Promotional messages or marketing content (with your express consent)

A. SMS Communications

• By submitting your phone number on our website, you consent to receive SMS messages from Regen Therapy.

• Message frequency may vary.

• Message and data rates may apply.

• You can opt out at any time by replying STOP to any text message.

• Reply HELP for assistance.

• Your phone number will not be shared or sold to third parties for their marketing purposes.

• SMS delivery may not be guaranteed and may depend on your mobile carrier.

B. Email Communications

• You can unsubscribe from marketing emails at any time by clicking the “unsubscribe” link at the bottom of any email.

• Transactional or service-related emails (e.g., appointment confirmations) may still be sent as needed.

4. How We Share Your Information

We do not sell your personal information. We may share it only in the following cases:

• With service providers who help operate our website, send SMS/email communications, or schedule appointments

• When required by law, regulation, or legal process

• To protect our rights or respond to claims

5. How We Protect Your Information

We implement reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure.

6. Your Choices

You can:

• Opt out of SMS marketing by replying STOP

• Opt out of marketing emails at any time using the unsubscribe link

• Contact us to update, correct, or delete your personal information

• Decline non-essential cookies through your browser settings

7. Cookies & Tracking Technologies

We use cookies and similar technologies to analyze traffic and improve the website experience. You can control cookie settings through your browser preferences.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices or content. Please review their policies before submitting any personal information.

9. Changes to This Policy

We may update this Privacy Policy occasionally. Changes will be posted on this page with an updated effective date. Continued use of the site after changes indicates your acceptance.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact: info@regentherapy.com